Battlefield 1: What to do if you have been banned from the game unfairly
By Games
The multiplayer of Battlefield 1 is extremely competitive and ends up being taken very seriously by both players and by Electronic Arts . The company even has automated systems in place that detect and block access to the game for users who are identified as cheaters. The problem is that sometimes, those who play legitimately can also end up being banned.
Recently EA, next to the developer DICE , modified the system. Out PunkBuster, software used in many of the shooters in the first person of the market, and entered the FairFight, which, according to the company, is able to analyze not only the systems in operation, as well as the history of the players, detecting those with a positive performance well above normal.
The change was well-liked mainly by PC gamers, where are most of the cheaters, but also ended up affecting a small percentage of legitimate users. And to make matters worse, those affected were soldiers with great performance, which were at the top of the rankings leaders and were confused by the system because of its ability.
If you are unjustly banned from Battlefield 1, check what to do to reverse the situation:
There is not much doubt in this regard. If your profile has been blocked, regardless of platform, you will be prevented from accessing the multiplayer of Battlefield 1. An error message also appears on the screen, especially in the PC version, stating an error code and the system for preventing .
Nevertheless, it is important to mention that the ban on a game does not mean that the same will happen to others. If your account has been blocked from accessing the multiplayer of Battlefield Hardline , for example, you can play Battlefield 1 without problems, and the same goes for other games from Electronic Arts.
If you believe that your suspension happened a mistake, you can contact directly with EA to resolve the matter. This should be done directly by the company's support e-mail: lets_talk@ea.com. Although the service is available for all over the world, it happens only in English.
Fortunately, EA asks only basic information given in a simple way to start the appeal process of a ban. On the subject of e-mail, write "Banned Account - 'Game Name' - 'username'", so that the message be redirected to the correct department.
Following enter the following information, not in a plain text, but point to point. The English terms are mentioned in the list for use:
Name and surname;
Game in which the ban occurred;
Username (ID in Origin, PSN or Xbox LIVE);
Email associated with your account;
Physical copy (physical) or digital (digital);
Account banned (banned) or suspended (suspended);
Error message received, if any.
After entering the information, better detail the problem soon after, giving details such as the date and time that the ban has been identified or possible reasons that you believe have been responsible for the mistake. If you received an email informing you of the lock, you may want to paste the message here.
According to Electronic Arts, all messages are answered within 72 hours, but in some cases, longer investigation may be necessary. In addition, the company does not guarantee that all requests will be granted, but make users that, in the event of irregularities, access will be restored normally.
In the case of suspensions, however, EA asks users not to contact, since the response time exceeds its application period, which is usually 24-48 hours. The company asks players to report on it only in case of repeated occurrences without the player has done nothing to justify them.
Recently EA, next to the developer DICE , modified the system. Out PunkBuster, software used in many of the shooters in the first person of the market, and entered the FairFight, which, according to the company, is able to analyze not only the systems in operation, as well as the history of the players, detecting those with a positive performance well above normal.
The change was well-liked mainly by PC gamers, where are most of the cheaters, but also ended up affecting a small percentage of legitimate users. And to make matters worse, those affected were soldiers with great performance, which were at the top of the rankings leaders and were confused by the system because of its ability.
If you are unjustly banned from Battlefield 1, check what to do to reverse the situation:
How to know if an account has been banned
There is not much doubt in this regard. If your profile has been blocked, regardless of platform, you will be prevented from accessing the multiplayer of Battlefield 1. An error message also appears on the screen, especially in the PC version, stating an error code and the system for preventing .
Nevertheless, it is important to mention that the ban on a game does not mean that the same will happen to others. If your account has been blocked from accessing the multiplayer of Battlefield Hardline , for example, you can play Battlefield 1 without problems, and the same goes for other games from Electronic Arts.
How to appeal the ban
If you believe that your suspension happened a mistake, you can contact directly with EA to resolve the matter. This should be done directly by the company's support e-mail: lets_talk@ea.com. Although the service is available for all over the world, it happens only in English.
Fortunately, EA asks only basic information given in a simple way to start the appeal process of a ban. On the subject of e-mail, write "Banned Account - 'Game Name' - 'username'", so that the message be redirected to the correct department.
Following enter the following information, not in a plain text, but point to point. The English terms are mentioned in the list for use:
Name and surname;
Game in which the ban occurred;
Username (ID in Origin, PSN or Xbox LIVE);
Email associated with your account;
Physical copy (physical) or digital (digital);
Account banned (banned) or suspended (suspended);
Error message received, if any.
After entering the information, better detail the problem soon after, giving details such as the date and time that the ban has been identified or possible reasons that you believe have been responsible for the mistake. If you received an email informing you of the lock, you may want to paste the message here.
According to Electronic Arts, all messages are answered within 72 hours, but in some cases, longer investigation may be necessary. In addition, the company does not guarantee that all requests will be granted, but make users that, in the event of irregularities, access will be restored normally.
In the case of suspensions, however, EA asks users not to contact, since the response time exceeds its application period, which is usually 24-48 hours. The company asks players to report on it only in case of repeated occurrences without the player has done nothing to justify them.
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